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2nd Office Joins Google Classroom Training

Last March 7 and 8, 2nd Office’s CEO  together with Company President Paul Ian Serrato, and the office’s Social Media Specialist, Joy Mendoza joined the Google Classroom Adwords & Analytics Training held at Meridian International College in Taguig City. This was an extensive training designed to equip agencies, marketers, freelancers and the like. The first day of the training covered ...

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Are Business Process Outsourcing (BPO) & Knowledge Process Outsourcing (KPO) Different?

Given the present context where businesses from different industries outsource tasks and work facets, “outsourcing” has somewhat become a common term which generally describes these kinds of activities.   BPO (business process outsourcing) and KPO (knowledge process outsourcing) have also been treated as one and the same. However, as similar as these may seem, both are actually coming from ...

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Why Outsource Social Media Needs?

Today, almost everybody has at least one social media account. Most people share stories over the web, post pictures of their delicious-looking meal, update relationship status, and tweet about the latest dance craze. After all, social media is a free commodity, and with the tools’ user-friendliness, it seems that everybody is capable of managing one. So why outsource social media needs if you, ...

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2nd Office Welcomes Its Clients from Australia

Last February 20, we at 2nd Office Inc. welcomed our clients who visited all the way from Australia. The visit, which lasted for 3 hours, further strengthened the ties of our companies whose partnership started on November 2012. Upon their arrival, the clients were given a warm welcome—complete with flowers and corsage from the 2nd Office team. During the course of their stay, they saw the 2nd ...

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2nd Office Makes Outsourcing to Philippines More Fun

In our previous posts, we've discussed how outsourcing to Philippines is like, and why outsourcing is good for businesses. We have shared useful information about the BPO industry in general, and discussed how Filipinos are as workers. Indeed, the outsourcing industry in the Philippines continually proliferates. On one hand, this is a good thing—it means industry growth & development and ...

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Business Process Outsourcing Philippines tops India and China as global shoring location

Recently, the Philippines was ranked as the top global shoring locations for Business Process Outsourcing beating India and China.  This is according to a report by multinational real estate advisor Jones Lang LaSalle based on the number of jobs made by investing corporations in shared contact centers, service centers and technical support centers from 2008 up to 2011.  It is an amazing feat ...

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Outsourcing: Efficiency and Costs

Deliberating Efficiency and Costs of Outsourcing  There is a heated argument between outsourcing and in-house business processing.  Many are debating whether employees working hundreds of miles away deliver the same performance as those who are just in the other room.  Or if the benefits of setting up shop abroad really outweigh the drawbacks.  Looking at the current trend, it is obvious ...

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Outsourcing Philippines : After the Elections

Business Process Outsourcing Philippines after the US elections With the US elections over, President Barrack Obama keeps his seat in the oval office and with it, the continuation of his policies.  While the majority of Americans revered his triumph, there are some who feel threatened about what is going to happen in the next few years.  One of which is the BPO industry because of growing ...

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Outsourcing Philippines: The Bigger Picture

Outsourcing Philippines Millions of people around the world celebrated Barrack Obama’s victory in taking the Presidential office for a consecutive time.  On the other hand, the BPO industry is having some worries after speculations of President Obama’s intent of resurrecting talks about the ban on outsourcing spread.  His firm stand on bringing jobs back to the American people was received ...

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Philippines vs India in BPO

Business Outsourcing Philippines vs India Even after having only one-tenth of India's population, the Philippines, with 400,000 call center agents manages to lead by 50,000 against its bigger rival according to IBM's recent Global Invesment Locations Database. It also said that the tiny country is also became the more favored destination for other business support services by a huge margin. ...

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